Sunday, August 4, 2013

Arrowhead Justice of the Peace Court in Surprise, AZ Has a Long Way to Go to Restore Confidence

FAIRALL 08/02/13 EMAIL TO 
ARIZONA REPUBLIC NEWSPAPER

From: Mark Fairall
To: wvalley.letters@arizonarepublic.co ; stephanie.russo@arizonarepublic.com
Sent: Friday, August 02, 2013 7:50 AM

Subject: Opinion Letter - Arrowhead JP Court

Dear Stephanie Russo:

Please consider printing our Opinions Letter about the Arrowhead Justice Court. We are getting many hits on our online posting of the 65 elder Sun Grove Resort Village Elder (SGRV) Abuse Stories that we are presenting directly to the US Senate Special Committee on Aging in the Fall. This report has the 12 Arrowhead Court Sanctioned Baseless Laws where the Arrowhead JP awarded wrongful judgments which supplied the cash flow needs of SGRV. The link is: http//t.co/FCxUYNwTnZ 

We know you will not print this opinion letter. It will be in our package when we present the entire SGRV elder abuse story to the Senate in order to show how the Arizona Press has ignored one of the biggest elder abuse cases in the United States (SGRV's elder abuse story was classified in the top 10 of 250 elder abuse cases collected by the Consumer Financial Protection Bureau (CFPB) last year). 

Sincerely, 

Mark and Carol Fairall

Sun City West, AZ 85375


ARROWHEAD COURT HAS A LONG WAY TO GO TO RESTORE ITS REPUTATION 


We still don't trust the Arrowhead Justice of the Peace Court. Just because the new JP, Craig Wismer, is doing things right what is he doing to fix the past injustices? We and eleven other seniors are victims of baseless lawsuits of a senior living facility that was run by a felon and who made a living defrauding the elderly with baseless lawsuits. The senior living facility wrongly stated it was a licensed assisted living facility with a nurse on duty which were all lies. When the seniors moved to protect their health from unethical withholding of services, poor/dangerous living conditions, and the lack of trained medical help, they were sued. 

The former incompetent Judge Melanie Deforest failed to follow court procedures in our trial. She threw out our 300+ pages of evidence, which the police had us detain it until the trial, as not presented timely (the court had said it was OK to hold the evidence to the trial because of a police investigation). She refused to delay the trial when our witness was in a coma. She even blocked our cross examination of the prosecution's witnesses. Judge Deforest ruled against us for over $20,000, which is in excess of court judgment limitation, and even broke the law of double satisfaction of a debt. All Dismissal Motions, Appeals, Fraud of the Court Motions, and a Formal Judicial Complaint against Deforest have been denied. The Arrowhead Justice Court even lost the only recording of our trial in the cover-up of the court mistakes and corruption. We have filed complaints with the FBI and Department of Justice about the Arrowhead Justice of the Peace Court's wrongful and illegal actions. 

The seniors were abused and defrauded by the felon slumlord and the court helped him. Judge Wismer needs to review those injustices in order to really achieve a good reputation. That would bring back the Public's  Trust and Confidence in the Arrowhead Justice of the Peace Court.

Monday, July 15, 2013

Letter to the Court Stating James Koenig should be Sentenced to 50 years in Prison

JAMES KOENIG'S PONZI SCHEME SENTENCING
JAMES KOENIG

James Koenig was the mastermind of the AREI/OAKDALE HEIGHTS PONZI SCHEME that defrauded 2,000 investors of $250 million. This was California's largest Ponzi Scheme that just concluded the Trial. James Koenig was found guilty of over three dozen criminal fraud counts. The Court is gathering information for the sentencing. We wrote the below email to the Shasta Court Judge. 

The sentencing is scheduled for July 26, 2013. Our request is that James Koenig should receive the maximum sentence of 50 years in prison for fraud and elder abuse. 


From: Mark Fairall
Sent: Wednesday, June 26, 2013
Subject: James Koenig

Shasta Court:

RE: James Koenig - AREI/OAKDALE HEIGHTS Ponzi Scam

The email is sent to the judge that is making the decision for the length of sentence for James Koenig.

James Koenig not only stole $250 million dollars from 2,000 investors but he also destroyed 23 senior living facilities in his ponzi scam. We lived is one senior living facility that was involved in the Ponzi scam in Arizona which is Sun Grove Resort Village (SGRV). We are victims of SGRV's elder abuse, senior financial exploitation, and violations of our Fair Housing Rights. James Koenig stole the SGRV operating capital and leveraged the SGRV property which made the 20 owners desperate when they obtained the SGRV property after the AREI/OAKDALE HEIGHTS Ponzi Scam failed.

My wife is dying due to her exposure to toxic mold at SGRV after we filed formal complaints about SGRV's criminal activities. We have presented THE SUN GROVE RESORT VILLAGE ELDER ABUSE STORY to US Senators McCain and Flake, DOJ, FBI, the Senate's Special Committee on Aging, and President Obama. The US Senate had us post our 82-page online and has invited us to speak about this problem before Congress in the fall. We have attached the online links to our elder abuse problem and our Facebook "Mark Fairall" has additional information concerning the problem that James Koenig created.

The bottom-line is that James Koenig should get a 50-year sentence because he stole money with his Ponzi Scam and HE ABUSED AND DEFRAUDED MANY SENIORS.

Sincerely,

Mark and Carol Fairall


Sun City West, AZ 85375  


FACEBOOK "MARK FAIRALL" 
07/15/13

The 20 SGRV Investor/Owners lost $4.5 million on their bad SGRV Investment. Sadly, they kept SGRV operating by breaking many laws. Unfortunately, the SGRV Investor/Owners have not been brought to Justice and Prosecuted for their Elder Abuse and Senior Financial Exploitation crimes.




Thursday, July 11, 2013

ABUSED AND DEFRAUDED SUN GROVE RESORT VILLAGE SENIORS' STORIES

Sun Grove Resort Village (SGRV)
10134 W. Mohawk Ln.
Peoria, AZ 85382

DETAILS OF THE SGRV
ABUSED AND DEFRAUDED SENIORS

JULY 11, 2013
UPDATED: JULY 21, 2013

Opening Comments


We have updated our SGRV abused and defrauded senior stories that is being sent to the US Senate - Special Committee on Aging. This adds to our documentation that we are presenting in the fall in a special hearing about elder abuse. The list has expanded to 65 SGRV abuse and exploitation cases because we continue to be contacted by former SGRV Senior Residents looking for Justice. These elder abuse stories need to be told so that the abused, exploited, and defrauded SGRV Seniors don't die forgotten.  

It is doubtful that any of these abused seniors will see any Justice because SGRV and their attorney just got the BETTER BUSINESS BUREAU (BBB) to change the D- rating to an A+ rating in one month. Our recent discussion with the BBB has resulted in the knowledge that the BBB intends to keep the bogus SGRV A+ Grade because not everyone has directly complained to the BBB. The BBB does not consider the severity of the complaint just the numbers of complaints. The BBB refused to provide a copy of SGRV's response and its policies favors Businesses and not PROTECTING THE PUBLIC. 


Written by: Mark and Carol Fairall 
THE REAL FACES OF ELDER ABUSE 
COPYRIGHT 2013


LIST OF SGRV ABUSED SENIORS OF 
WHICH WE KNOW OF FOR THE 
PAST FOUR YEARS:

1.  Elliot Alberts
2.  Rosemary Alberts 
Mrs and Mrs. Alberts were victims of SGRV's false advertising and exploitation. Once the Alberts discovered that SGRV was an Impostor Assisted Living Facility with an Impostor Nurse they moved. SGRV filed a Baseless Lawsuit and was awarded a wrongful judgment against the Alberts for $10,502.00.

3. Laura Lee Boyd (Deceased) 
Ms. Boyd was a victim of SGRV's false advertising and exploitation. Ms. Boyd was confined to her scooter because she was unable to walk. She moved to SGRV for the promised medical care and the availability of a nurse. Her condition worsened and she was unable to transfer and SGRV failed to provide her the promised needed medical services. Ms. Boyd discovered that Claudia Marquez was not a licensed nurse and that she was unable to care for Ms. Boyd's medical needs. Ms. Boyd needed to move to a licensed assisted living facility. SGRV's manager forced Ms. Boyd to leave her sit-down tub which she installed at SGRV without any remuneration and forced to pay $6,000 to break her lease early.

Ms. Boyd wrote in her notarized affidavit that she was defrauded by SGRV.

4. Tess Burges (Deceased)
5.  David Burges
Mrs. Burges was a victim of SGRV's Fair Housing Violations for fighting for the rights of the other SGRV Residents. Mrs. Burges was a member of the Ambassadors' Group which was an elected group of SGRV seniors that presented problems to SGRV management. SGRV's Scott Green retaliated and raised her apartment rent an extra several hundred dollars because she fought for the other SGRV Residents' Fair Housing Rights. Mrs. Burges was forced to move and leave her apartment upgrades without any remuneration because of the SGRV Retaliation.

Mr. Burges suffered the loss of his wife who died shortly after her SGRV elder abuse and financial exploitation. The Burgeses were forced to move to Desert Winds Senior Living Facility, which is across the street from SGRV.

6.  Sally Byers
Ms. Byers was a victim of SGRV's Fair Housing Violations for filing a formal complaint with the Arizona Attorney General because her rights were violated.  SGRV's Scott Green banned Ms. Byers and Ms. Toedebusch from playing Bridge anywhere on the SGRV property because they would not allow a fifth player to play in a Bridge game. The card game Bridge cannot be played with five players. Ms. Byers was banned from the SGRV Club House and the Patio Area from playing Bridge and was threatened the discipline of a fine if she continued to play Bridge at SGRV. The Arizona Attorney General told Ms. Byers and Ms. Toedebusch to hire a lawyer and did nothing to protect their Fair Housing Rights of Equal Access to the SGRV property and activities.

7.  Rev. Jay Confair (Deceased)
8.  Dorothy Confair
Rev. Confair was a victim of SGRV's false advertising that SGRV had a working medical alarm system. Rev. Confair was confined to a motorized-wheelchair and often fell down. He suffered many times when he pulled the intercom cord for help when he had fallen. His wife would come home and find Rev. Confair on the ground because SGRV personnel never responded to his intercom signals for help.

Mrs. Confair suffered from the loss of her husband because it is suspected that this SGRV elder abuse hastened Rev. Confair's death.

9.  Debra Conroy
Ms. Conroy was a victim of SGRV's advertising and Baseless Lawsuits. Ms. Conroy discovered that SGRV did not have the promised medical services and moved. She faced the threat of a Baseless Lawsuit and was defrauded into paying a Lease-Breaking Fee.

10. Rose Costello (Deceased)
Ms. Costello was a victim of SGRV's poor living conditions.  Ms. Costello was appalled at the cockroach infestation at SGRV and moved out.

11. Milton Crabtree (Deceased)
12. Jeanne Duffy (Deceased)
Mr. Crabtree and Ms. Duffy lived together at SGRV, and they were victims of SGRV's false advertising that SGRV was a licensed assisted living facility with a nurse. They both spent additional time in the hospital because SGRV was unable to care for their medical needs.

13. Eldon Doll
Mr. Doll was a victim of the theft of $25,000 by the SGRV caregiver, Gail Magnuson. SGRV's manger, Scott Green, threatened Mr. Doll with eviction if he reported the crime to the police. Mr. Doll lived in fear of being evicted and did not report the crime to the police.

14. Cliff Dyrland (Deceased)
Mr. Dyrland was a victim of SGRV's Fair Housing Rights Violations. Mr. Dyrland was retaliated against by SGRV's manager, Scott Green, because he was a member of the SGRV Ambassadors' Group that fought for the Fair Housing Rights of the other SGRV Residents. Mr. Dyrland was charged an extra $1,000 a month for rent because he helped protect the other SGRV Residents.

Mr. Dyrland was our main witness that would have verified SGRV's illegal landlord retaliation in the Fairall v. SGRV Trial. However, he failed to appear in court because he was in a coma from an automobile accident. The Arrowhead Justice Court's former Judge Melanie Deforest, who was forced off the Bench because she lied about her education, refused to delay the trial which violated our Fair Trial Rights.

15. Lil Eggen (Deceased)
Mrs. Eggen was a victim of SGRV's false advertising, impostor nurse mistakes, and toxic mold. Mrs. Eggen was a nurse and was shocked to learned that Claudia Marquez was an impostor nurse at SGRV who used poorly trained caregivers. Mrs. Eggen had an operation on her leg which confined her to a wheel chair. The SGRV caregiver rammed her leg into the wall which caused more pain and damage. SGRV's manager, Scott Green, refused to refund the $500 refundable deposit fee and threatened  Mrs. Eggen with an erroneous carpet damage fee when she moved to Desert Winds Senior Living.

Jacob Mueller, our Private Investigator, documented the elder abuse and fraud Mrs. Eggen suffered at SGRV by interviewing her son John Eggen. Mrs. Eggen lived in fear of SGRV's manager Scott Green until the day she died. John Eggen stated in his recorded interview that his mother's SGRV apartment had mold.

16. Paul Elias  
Mr. Elias was a victim of SGRV's false advertising and baseless lawsuits. Once Mr.Elias discovered that SGRV was an Impostor Assisted Living Facility with an Impostor nurse, he move. SGRV filed a Baseless Lawsuit against Mr. Elias which was settled out of court.

17. Gladys Elkins (Deceased)
Ms. Elkins was a victim of SGRV's false advertising and was threatened with a Baseless Lawsuit when she moved to obtain the medical assistance she needed. Ms. Elkins paid the extorted SGRV Breaking-Lease Fee.

18. Mark Fairall
19. Carol Ann Fairall (nee Buck)
The Fairalls were victims of SGRV's false advertising, landlord retaliation, and Baseless Lawsuits. Carol Fairall was first sued for breaking her lease when she moved because SGRV refused to fix a toxic mold problem and SGRV stopped the delivery acceptance of her medications. SGRV received a wrongful Default Judgment for that lawsuit of $2,568.36 because Carol Fairall's attorney, Mark Tucker, failed to appear at her Trial while she was in the hospital.

Mark Fairall sued SGRV for $9,999.99 to recover illegally-charged service dog fees, to recover lost apartment upgrade costs, to cover the costs of a stolen countertop, and the penalty allowed by law for not maintaining a safe and healthy place in which to live. Mark Fairall lost that lawsuit because his evidence was wrongfully dismissed, his witness was in a coma, and proper Trial Procedures were not followed.

SGRV counter-sued the Fairalls for breaking their lease early and Interference of a Contractual Relationship. SGRV was awarded a wrongful Judgment of $20,667.99. This was double satisfaction of a debt which exceeded Justice Court Limitation of $9,999.99. The total SGRV wrongful judgments against the Fairalls' is $23,236.35. 

The exposure to the SGRV toxic mold killed the Fairalls' three dogs (liver cancer) and started the rejection of Carol's transplanted liver (her blood work shows rejection numbers 14 times higher than normal).

SGRV's Scott Green hired their lawyer, Scott E. Williams, to represent their SGRV employee and Mark Fairall's renter, George Kieffer, against Fairall's rental house eviction for nonpayment of rent. Scott E. Williams and Mark Tucker, Mark Fairall's former attorney, signed an Unauthorized Stipulation Agreement which waived all unpaid late rent in order to get Kieffer to move from the Fairall Rental. That wrongful agreement cost the Fairalls $9,999.99 in a recoverable lawsuit award.

George Kieffer caused over $20,000 in damages to the Fairall Rental Home and wired it to burn down. George Kieffer threatened to kill Mark and Carol Fairall and stalked them at SGRV. The Fairalls obtained an Injunction Against Harassment, but SGRV's Scott Green ignored the court order and gave Kieffer a key to their apartment. SGRV's attorney, Scott E. Williams, and the Judge Melanie Deforest blocked their cross-examination of Kieffer which robbed the Fairalls of a Fair Trial.

This was all done in Landlord Retaliation because the Fairalls fought for their and other SGRV Resident's Fair Housing Rights. Mark Fairall served on the SGRV Ambassador Group but had to resign early because Scott Green became upset when he addressed the health issues caused by SGRV renting to seniors with highly contagious diseases such as MRSA and TB.

The Arrowhead Justice Court fully supported the SGRV Court-Sanctioned Senior Exploitation of the SGRV Felon Scott Green. All Fairall Appeals and a Fraud of the Court Motion have been denied. All the evidence and the recording of the Trial have been destroyed in the cover-up of SGRV attorney Scott E. Williams' misuse of the legal system. Eleven False Elder Care Referral Agency Contracts where SGRV's Scott Green purposely misrepresented SGRV as an Assisted Living Facility were turned over to the Arizona Attorney General for prosecution of false advertising on the internet. Nothing was done by Arizona Officials to stop SGRV's illegal activities. The Fairalls filed elder abuse and attempted murder charges against SGRV's Scott Green with the Peoria Police but the charges were ignored.

It is interesting to note that all the SGRV criminal evidence have the attorney Scott E. Williams' "Bates Stamp" on them which is proof that the SGRV attorney is aware, condones, and supports SGRV's law-breaking activities. We have reported the SGRV false internet advertising to the FBI, IC3, and Department of Justice.

CHANNEL 3 ON YOUR SIDE aired the Fairalls' SGRV elder abuse, fraud, and toxic mold story. The Fairall TV news clip is online at:   http//t.co/pM5ApXf3vN

20. Stanley Fishman
Mr. Fishman was a victim of SGRV's False advertising and Fraud. Mr. Fishman became aware that SGRV is not a licensed assisted living facility. Mr. Fishman did a lot of handyman work for SGRV's Scott Green and was not paid for the work that he did at SGRV. Mr. Fishman sued SGRV to recover the monies due him.

We are very aware that SGRV does not pay their contractors or suppliers by the lawsuits against SGRV. Unfortunately, Mr. Fishman uses the court system a lot with lawsuits while trying to collect monies due him. Sadly, SGRV's lawyer Scott E. Williams has posted on his FACEBOOK for his firm  legal documents filed by Mr. Fishman and calls him a "nut case." Scott E. Williams uses bullying abusive name calling to demoralize his opposition. This is highly unethical by Scott E. Williams because he is an attorney and is held to a higher standard.

Mr. Fishman reported to us that SGRV's Scott Green required the SGRV Rent to be paid in-part by a check and the remainder in cash. The SGRV repairman, Peter Bennett, stated that he did a lot work on Green's rental homes which was wrongly paid by SGRV funds.This corroborates that Scott Green was embezzling from SGRV.

21. Pat Forst
Mr. Forst was a victim of SGRV's false advertising and Baseless Lawsuits. Mr. Forst filed complaints with the fire department that many SGRV residents that could not walk and who those rode scooters and motorized wheelchairs were forced to live on the second floor. He was concerned that the SGRV elevators were often broken, and this was a health fire hazard. SGRV's Scott Green filed a Baseless Lawsuit against Mr. Forst in Retaliation when he moved. Mr. Forst was afraid for his life because of SGRV was a "FIRE-TRAP" with: poorly working elevators, no fire drills, and full gasoline containers stored behind the SGRV Clubhouse. Mr. Forst had to pay an extra SGRV Lease-Breaking Fee.

22. Lena Frei (Deceased)
Ms. Frei was a victim of SGRV's poor living conditions. Ms. Frei rode a scooter due to he inability to walk.Her scooter tipped over several times due to the uneven SGRV sidewalks which hastened her death.

23. Maxine Gordon (Deceased)
Ms. Gordon was a victim of SGRV's false advertising and poor living conditions. Ms. Gordon was forced to move when SGRV's Impostor Nurse was unable to provide the medical attention she needed.

24. George Grabach (Deceased)
25. Ruth Grabach
Mr. and Mrs. Grabach were victims of SGRV's false advertising, SGRV's inability to provide proper medical help, and having their Medical Privacy Rights violated. SGRV's Scott Green and Claudia Marquez impersonated a doctor and nurse to obtain confidential medical information from Mr. Grabach's temporary nursing home. SGRV's manager Scott Green wrote that Claudia Marquez was a nurse and that he did not have to follow the HIPAA Laws. SGRV continued to charge for a parking space after the Grabachs had sold their truck and continued to charge the extra $425 second person rent fee after Mr. Grabach had passed away.

All this information was documented in Ms. Grabach's notarized affidavit with copies of all correspondence and documents received from SGRV's Scott Green and her letters of protest to SGRV's Scott Green. All this criminal evidence has been turned over to the Arizona Board of Nursing and the Arizona Attorney General, but nothing has been done. Claudia Marquez was warned on 05/25/05 to stop impersonating a nurse, but she continues to do so today which puts the SGRV Senior Residents at risk.

26. Ann Graham
Ms. Graham was a victim of SGRV's False advertising and Landlord Retaliation. Ms. Graham discovered that SGRV did not provide the advertised medical services and that the nurse was an Impostor. Ms. Graham immediately moved out but SGRV refused to refund her deposit and changed the locks on her SGRV apartment which prevented her from moving her things.

Ms. Graham went to CHANNEL 3 ON YOUR SIDE for help. Channel 3 aired her story, and she was able to recover her things. It is not known if SGRV ever refunded Ms. Graham's $1,800.00 prepaid rent. This was the second video of SGRV's elder abuse and it is online at: http://tco/KWpotxyn9K

27. John Guidone
Mr. Guidone was a victim of SGRV's False advertising. He moved out after his one year's lease expired when he discovered that SGRV did not provide the promised medical care.

28. Helen Hanes (Deceased)
Ms. Hanes was a victim of SGRV's False advertising. She moved out when she discovered that SGRV did not provide the promised medical care.

29. Clay Hanning (Deceased)
30. Pam Kline
Mr. Hanning and Ms. Kline lived together at SGRV, and they were victims of SGRV's Fraud and abuse. Mr. Hanning prepaid his rent of over $18,000 for the year before an operation. Mr. Hanning passed away, and SGRV refused to refund the monies.

Mr. Hanning's daughter, Ms. Parrott, went to the Peoria Police but they did nothing so she went to CHANNEL 3 ON YOUR SIDE for help. Channel 3 helped her recover the $18,000. Ms. Parrott verified to us that SGRV refunded the $18,000 after SGRV's Scott Green deducted many bogus charges. This Channel 3 News Story was air on 11/09/10 and can be seen online at: http://tco/9lnBIjKKfm

Ms. Kline used a scooter because she could not walk. SGRV put her in a SGRV apartment on the second floor after Mr. Hanning passed away. Her dog, Buddy, was hung by SGRV's elevator because it did not properly reopen the door when Buddy, who was on a leash, jumped out of the elevator.

31. Catherine Hickok
Ms. Hickok was a victim of SGRV's false advertising. When Ms. Hickok discovered that SGRV was an Impostor Assisted Living Facility with and Impostor nurse, she moved. SGRV filed a baseless lawsuit, and SGRV was wrongfully awarded a $2,250.35 judgment.


32. Jack Horner (Deceased)
33. Sandy Horner
Mr. and Mrs. Horner were victims of SGRV's False advertising and poor living conditions. They were outspoken critics of SGRV's Scott Green. Scott Green defamed their names, called them malcontents, and refused to renew their lease.The move broke Mr. Horner, and he passed away within a year of being evicted from SGRV.

34. Florence Howe (Deceased)
Ms. Howe was a victim of SGRV's false advertising when she required additional medical help.

35. Ed Hunt (Deceased)
36. Bonnie Hunt
Mr. and Mrs. Hunt were victim's of SGRV's False advertising. Both of the Hunts served on the SGRV Ambassadors' Group, and they were badly treated by SGRV's Scott Green because they fought for the SGRV Residents Fair Housing Rights.

Scott Green retaliated when Mr. Hunt passed away because Mrs. Hunt lost her husband's pension and could no longer live at SGRV. Mrs. Hunt had to sell her wedding ring in order to pay the SGRV Lease- Breaking Fee. After Mrs. Hunt left, she moved into a HUD low cost housing apartment. SGRV's Scott Green refused to refund the $400 refundable deposit. Mrs. Hunt sued SGRV and won a $400 judgment. However, she still talks about Scott Green stealing her wedding ring with his greed.

37. Catherine Keily
Ms. Keily was a victim of SGRV's false advertising that it had a medical alarm system. SGRV had an intercom system which rang in the SGRV manager's office. No one heard the intercom if the manager was not in the office. It was not a medical alarm system. Ms. Keily fell down in her SGRV apartment and terribly injured herself. She called for help for three days using the the SGRV intercom system, but no one heard the intercom. No one from SGRV checked on her when she failed to come to dinner. Ms. Keily was near death when she was found. She was hospitalized for nearly a month.

Ms. Keily moved from SGRV because she knew SGRV could not properly care for her. She also moved because she no longer could live in her SGRV apartment because of the bad memories.

38. Bill Klink (Deceased)
39. Dorothy Klink (Deceased)
Mr. and Mrs Klink were victims of SGRV's false advertising and Fair Housing Discrimination. Both of the Klinks served on the SGRV Ambassadors' Group and fought for their and other SGRV Residents' Fair Housing Rights. Scott Green treated the Klinks so badly with nasty public comments and the withholding of essential services that forced them to move.

40. Vivian Knutson
Ms. Knutson was a victim of SGRV's False advertising and Fair Housing Discrimination.Ms. Knutson's daughter, DeDe Stockton, worked at the SGRV front desk. Ms. Stockton reported SGRV's manager Scott Green's illegal activities to his supervisor Chuck Major, Vice President of Seniority, Inc., a subsidiary of the American Baptist Homes of the West (ABHOW aka THE BAPTIST FOUNDATION). Ms. Stockton was immediately fired as a whistleblower. Ms. Knutson had to move because SGRV's Scott Green started withholding essential services.

Scott Green was hired by Seniority, Inc.to manage SGRV in May, 2008. Seniority Inc.failed to perform a background check which would have discovered that Scott Green was a 2005 Medicare Fraud Felon that made his living scamming seniors since 1999.

Ms. Stockton has provided documentation of Scott Green's illegal activities, the SGRV elder abuse/fraud, and information that SGRV is full of toxic mold.

41. Vi Lupon
Ms. Lupon was a victim of SGRV's fraudulent activities. She moved to Oregon to be closer to her family, but SGRV's Scott Green refused to refund her $1,200 Refundable Deposit Fees. In fact, Scott Green tried to charge for a chipped sink that was not chipped at the time of Ms. Lupon's move. This was a common practice of Scott Green to pad the bill at checkout for unsubstantiated damages.

42. Frank Matarrese (Deceased)
43. Nancy Matarrese (Deceased)
Mr. and Mrs Matarrese were victims of SGRV's false advertising when they discovered SGRV could not handle their medical needs. Mr. Matarrese had TB and Mrs. Matarrese had a kidney rejection problem.  The both spent extra time in hospitals and nursing homes because their medical needs were not met by SGRV's Impostor nurse ,Claudia Marquez.

44. Hazel Mathis (Deceased) 
Ms. Mathis was a victim of SGRV's false advertising when she discovered SGRV could not handle her medical needs.She was forced to moved to a licensed assisted living facility.

45. Alfred Earl McHenry (Deceased)
Mr. McHenry was a victim of SGRV's poor living conditions. Mr. McHenry used a scooter because he could not walk. His scooter tipped over on a garden hose that went across the unevenly paved sidewalk. Mr. McHenry was injured, and he died a few days later.

46. Dan Monroe (Deceased)
Mr. Monroe was a victim of SGRV's false advertising, elder abuse, and Fair Housing Discrimination. Mr. Monroe was on the SGRV's Ambassadors' Group, and he fought for his and other SGRV Residents' Fair Housing Rights. SGRV's Scott Green stopped the delivery acceptance of Mr. Monroe's medications. SGRV's Impostor nurse, Claudia Marquez, refused to care for his open MRSA leg wounds. Mr. Monroe later had to have his MRSA diseased leg amputated. 

SGRV often had no hot water in the laundry room and kitchen. The SGRV residents, including Mr. Monroe, were unable to properly wash and get their clothes clean. Mr. Monroe testified about all the SGRV  illegal activities to our Private Investigator, Jacob Mueller, before he passed away.

47. Alberta Moore
Ms. Moore was a victim of SGRV's false advertising. When she discovered that SGRV was not a licensed assisted living facility, that SGRV's nurse was an impostor, and that SGRV did not have an emergency alarm system, she moved to protect herself. SGRV filed a Baseless Lawsuit and received a wrongful judgment of $5,882.75.

48. Betty Moore
Ms. Moore was a victim of SGRV's Fair Housing Discrimination. Ms. Moore served on the SGRV Ambassadors' Group which protected the SGRV Residents' Fair Housing Rights. Ms. Moore received huge rent increases in retaliation by SGRV's Scott Green which forced her to move.

49. Imogene Olson (Deceased)
Ms. Olson was a victim of SGRV's False advertising. She discovered SGRV was not a licensed assisted living facility and that Claudia Marquez was not a nurse. She was forced to move to a licensed assisted living facility.

50. Clara Perry (Deceased)
Ms. Perry was a victim of SGRV's poor nursing care. Ms. Perry was totally incapacitated and needed 24/7 care, but SGRV caregivers often left her alone for hours. She passed away when she was alone.

51. John Pocarro (Deceased)
Mr. Pocarro was a victim of SGRV's False advertising. When he discovered SGRV was not a licensed assisted living facility and that Claudia Marquez was not a nurse, he moved to his daughter's home. Mr. Pocarro was very angry to pay Scott Green's Lease-Breaking Fee because he felt he had been scammed.

52. Roslyn Radden (Deceased)
Ms. Radden was a victim of SGRV's false advertising of medical services provided by a licensed nurse. Ms. Radden had many medical problems but once she discovered Claudia Marquez was not a licensed she cancelled Ms. Marquez and the SunSet Care services. Ms. Radden's death was hastened by SGRV's lack of the advertised medical services.

53. Catherine Reinertson (Deceased)
Ms. Reinertson was a victim of SGRV's false advertising, Fair Housing Discrimination, and a Baseless Lawsuit. Ms. Reinertson was retaliated against by SGRV's Scott Green because she was related to Mark Fairall (her nephew and roommate). SGRV refused to renew her lease, refused to fix her air conditioning unit, and filed a Baseless Lawsuit against her. SGRV extorted $3,000 from her, threatened her with jail, and forced her to move from her apartment which had $3,000 worth of apartment upgrades. Ms. Reinertson died a year later a broken women.

Our Private Investigator, Jacob Mueller, took Gil Bakke's testimony since Mrs. Reinertson had died. Mr. Bakke was Ms. Reinertson's Executor and he flew in from Wisconsin to have several direct talks with SGRV's Scott Green. Scott Green and SGRV's attorney, Scott E. Williams, threatened Mr. Bakke with an Interference of a Contractual Obligation Lawsuit because he was looking after his aunt's well being.

Mr. Bakke stayed at SGRV while visiting his aunt several times. Mr. Bakke got very sick from the contaminated SGRV pool which was not properly maintained. SGRV's Scott Green refused to reimburse Mr. Bakke the thousands of dollars he spent for his medical treatments. 

Lawsuit threats were constantly used by the SGRV Felon Manager Scott Green and attorney Scott E. Williams to bully people.

54. Marilyn Ricketts
Ms. Ricketts was a victim of SGRV's false advertising and Baseless Lawsuit. When she discovered SGRV was not a licensed assisted living facility and that Claudia Marquez was not a nurse, she moved. SGRV filed a Baseless Lawsuit. SGRV was awarded a wrongful judgment of $2,359.45.

55. Phyllis Risch (Deceased)
Ms. Risch was a victim of SGRV's false advertising, poor living conditions, and poor medical help. Ms. Risch paid for 24/7 care, but she was often left alone. She tipped over her scooter several times on the uneven SGRV sidewalks and nearly died. She often complained that the SGRV nurse failed to give her medication on time or even doubled up her dosages, which caused her to lapse into a coma. This was shocking because Claudia Marquez is not a nurse and it was illegal for her to store and administer medication.

Ms. Marquez continues these illegal activity's today even after complaints have been filed with the Peoria Police, Arizona Department of Nursing, and Arizona Attorney General.

56. Anne Rivano
Ms. Rivano was a victim of SGRV's false advertising, poor medical care, and fraud. Ms. Rivano's health worsened and SGRV could not give her the care she needed. She moved to a licensed assisted living facility. SGRV's Scott Green tried to collect thousands of dollars in damages from her to replace her carpet, which was a regular scam of Scott Green.


57. Alice Schoenfeld (Deceased)
Ms. Schoenfeld was a victim of SGRV's false advertising.She was very concerned when she discover that SGRV was not a licensed assisted living facility and that Claudia Marquez was not a nurse.

58. Norma Schneider
Ms. Schneider was a victim of SGRV's false advertising. She moved when she discovered SGRV was not a licensed assisted living facility with a licensed nurse. She paid the SGRV Lease-Breaking Fee under protest. Ms. Schneider is presently living at Montecito Assisted Living and is getting the medical care she needs.

59. Jerry Stout (Deceased)
60. Phyllis Stout
Mr. and Mrs. Stout were victims of SGRV fraud because of huge rent increases. Mrs. Stout had to move after her husband died due to the huge increase of her SGRV rent. Mrs. Stout had to leave her thousands of dollars of upgrades for which she received no remuneration. This was a common scam practice of Scott Green to push out a senior from their apartment and keep the upgrades for a higher rental fee to be paid by the next renter.

61. Vaughn Stout
Mr. Stout presently lives at SGRV and is concerned about the smell and the fact that he has been sick since he moved there. I met him in April of this year when I took the picture on 04/07/13 of the moldy fountain in front of SGRV. Mr. Stout informed me that SGRV stole his painting and has it hanging in the SGRV lobby. Mr. Stout asked and received a copy of our 82-page report called THE SUN GROVE RESORT VILLAGE ELDER ABUSE STORY that we sent to the US Senate and posted online per their request.

We are very aware that Mr. Stout is now writing flowery articles about SGRV online. In the past, SGRV used the trick to reduce the rent for favors. SGRV use rental rates as a Rental Discrimination Tool to either reward or punish SGRV renters. It appears nothing has changed at SGRV after Scott Green's termination.

62. Joel Ticker
Mr. Ticker was a victim of SGRV's False advertising. When Mr. Ticker discovered that SGRV was not a licensed assisted living facility he was sued with a SGRV Baseless Lawsuit. SGRV was wrongfully awarded a $2,568.36 judgment. The SGRV con was to give the new resident a free month's rent and when the senior moved out in one year then SGRV would sue for that free month.

63. Millie Toedebusch
Ms. Toedebusch was a victim SGRV's False advertising, Fair Housing Violations, and a Baseless Lawsuit. Ms. Toedebusch filed a complaint with the Arizona Attorney General, Better Business Bureau, Arizona Adult Protective Services, and the Agency on Aging when she could no longer play Bridge in the SGRV property (See the Sally Byers story for details).

Ms. Toedebusch was retaliated against by SGRV's manager Scott Green for her formal complaints with a Baseless Lawsuit. SGRV was awarded a $4,872.80 Default Judgment when her state-provided attorney, Tim Goddard, failed to appear at her Trial and failed to properly represent her. SGRV attached her savings account for the funds.

Our Private Investigator, Jacob Mueller, took Ms. Toedebusch's deposition to document all of the elder abuse and senior fraud at SGRV.

64. Mae Westphal (Deceased)
Ms. Westphal was a victim of SGRV's False advertising and impostor nurse. She worried herself into the grave wondering if SGRV could properly care for her.

65. Juel Wilkerson (Deceased)
Mr. Wilkerson was a victim of SGRV's False advertising and broken medical promises. Mr. Wilkerson had TB but SGRV was not equipped to care for TB patients. In fact, Mr. Wilkerson put the other SGRV residents at a huge risk of catching TB. 

SGRV ignored the TB and MRSA Exposure problems that put the other SGRV Senior Residents at RISK.



EMAIL TO FEDERAL OFFICIALS




July 19, 2013

Attention:  US Senator Jeff Flake - co:  Mary Baumbach - Arizona Office
                  US Senator John McCain - co: Donna Kennedy - Arizona Office
                  US Senator Bill Nelson - co: Mark Kopelman - Washington DC Office

RE: THE SUN GROVE RESORT VILLAGE ELDER (SGRV) ABUSE STORY

On May 1, 2013 we submitted our 82-page report on an elder abuse problem in Arizona to the Federal Officials (attached). We were instructed to post our 82-page SUN GROVE RESORT VILLAGE ELDER ABUSE STORY online (attached).

We wish to supplement that report with a detailed report of the ABUSED AND DEFRAUDED SUN GROVE RESORT VILLAGE SENIORS'
STORIES (attached). The 15-page attachment details the elder abuse and senior financial exploitation stories of 65 seniors that suffered at SGRV. Those 65 seniors have been ignored by Arizona Law Enforcement and were never interviewed before the deaths of 34 of those seniors. We hired a Private Investigator, Jacob Mueller, who documented many of their elder abuse stories before they died forgotten without any JUSTICE.

We wish to present this elder abuse story to the US Senate - Special Committee on Aging in order to get the funding approved for the ELDER JUSTICE ACT. My wife is dying due to elder abuse of a criminal. SGRV's former manager Scott Green refused to fix a toxic mold problem which started the rejection of my wife's transplanted liver. SGRV's manager even refused a Reasonable Accommodations Request to stop blocking the delivery of Carol's anti-rejection medication. HUD bungled our Fair Housing Complaint #09-11-0405-8 for nearly three years. Scott Green was a 2005 Medicare Fraud Felon and made his living scamming seniors and the government since 1999. Scott Green was terminated on 08/28/12 because the 20 out-of-state owners of SGRV suspect him embezzlement. SGRV was one of the 23 senior living facilities that were involved with the AREI/OAKDALE HEIGHTS PONZI TRIAL (2,000 investors lost $250 million)  that is in now process of determining the length of prison time to be given to the convicted felon James Koenig. 

Sadly, Arizona Law Enforcement does very little elder abuse protection and prosecution. Also, the Better Business Bureau just changed the SGRV from a "NO Grade" to a "D- Grade" to an "A+ Grade" in one month. We are told by the BBB that the severity of the complaint does not matter but it is the number of complaints made that is important. The Press is investigating the BBB for selling grades and the BBB is losing credibility by not properly Protecting the Public. Recently, the BBB Home Office revoked the BBB Los Angeles Office Charter for Questionable Practices. That should be the case for the Phoenix BBB Office because they are not Protecting the Public from the illegal SGRV activities.

We hope you help in getting JUSTICE for the 65 SGRV abused and defrauded seniors.

Sincerely,

Mark and Carol Fairall
Sun City West, AZ 85375

cc: Matthew Fehling - President/CEO - Phoenix BBB


TOXIC MOLD AT SUN GROVE RESORT VILLAGE  PICTURE TAKEN 04/07/13


Wednesday, May 29, 2013

HUD IS BROKEN

Due to the requests of our Facebook Friends we are posting part of our THE SUN GROVE RESORT VILLAGE ELDER ABUSE STORY report concerning HUD. We have also included our HUD TIMELINE which shows in detail how HUD bungled our FAIR HOUSING COMPLAINT against SUN GROVE RESORT VILLAGE. 

HUD IS BROKEN

This posting details the decline of HUD in the past 20 years and the dramatic failings of the current HUD Secretary Shaun Donovan. He got his job as a favor from President Obama for helping him get elected to President in 2008. HUD has had a huge decrease of Fair Housing Lawsuits (1 out of 1,000), enormous wasteful Community Development Programs ($1 billion has been lost in the HUD Katrina Project), and now HUD is the Nation's Biggest SLUMLORD of Substandard and Dangerous Housing.

We have been trying to get the Federal Government and the State Government to enforce the laws for three and one-half years. The criminals are getting away with abuse, exploitation, and murder because "No One Cares."

The United States Department of Housing and Urban Development (HUD) was founded in 1965 to develop and execute policies on housing. HUD’s mission is to create strong, sustainable, and affordable homes/apartments in order to improve the quality of life free from discrimination. HUD is huge with nearly 11,000 employees and a 2013 budget of over $44 billion (a decrease of $12 billion from 2012). 

In 2008, former HUD Secretaries Jack Kemp and Henry Cisneros called for HUD to be replaced.  They spent a year studying HUD and stated the current agency cannot effectively enforce fair housing complaints because of conflicts of interest, poor enforcement, and no penalties for doing a bad job. Henry Cisneros stated:  “We have come to the conclusion as a commission that the only way to address this problem is with the establishment of an independent, effective, impartial enforcement agency with the backing from the president and from Congress.”

HUD is a Presidential Cabinet position that is held by 47-year old Shaun Donovan (pictured). Donovan
HUD SECRETARY - SHAUN DONOVAN
previously headed the New York Housing Development for five years. Shaun Donovan’s rise to power was bolstered by his working for the 2008 Obama Presidential Campaign and his reward was his 2009 HUD Secretary Position. HUD’s performance under Shaun Donovan’s management is dismal with a dramatic Decreased in Fair Housing Lawsuits, enormous Wasteful Community Development Programs ($1 billion was misspent for the Katrina disaster), and becoming the Nation’s Biggest Slumlord of Substandard and Dangerous Housing. HUD went from BAD in 2008 to being now TOTALLY BROKEN in 2013 under the management of Shaun Donovan who does little to earn his $200,000 yearly salary.
 

Shaun Donovan should be immediately fired.

IMPORTANT NOTE: HUD has a Conflict of Interest in the investigation of our three and one-half year Fair Housing Complaint against Sun Grove Resort Village (SGRV) since HUD approved SGRV as Low Income Housing a few years ago. How can HUD approve the substandard and dangerously mold-filled SGRV property and subsidize the poor peoples' SGRV rent? It is no wonder our HUD Fair Housing Complaint was ignored, because HUD supports SGRV. That is a huge CONFLICT OF INTEREST!

In a recent 2012 CIVIL RIGHTS FAIR HOUSING CONFERENCE, it was reported that over four million Housing Discriminations occur annually, but only 30,000 fair housing complaints were filed with the ten HUD Regional Offices. Fair Housing Lawsuits have dropped from 125 cases in 1995 to 28 cases in 2012 while the fair housing complaints have tripled. Not everyone is filing fair housing complaints because the public has recognized the futility of filing a complaint with HUD. John Goering, Professor at Baruch School of Public Affairs-New York and former HUD Civil Rights Administration, stated at the conference: Americans do not file complaints and use their fair housing rights because they have concluded they are essentially useless.” HUD needs to be redesigned to eliminate conflicts of interest, to eliminate the little empires of HUD Supervisors, and to eliminate HUD’s inconsistent performance efforts with conformity of policies, investigations, training, and supervision.

U.S. Senator Tom A. Coburn is the Ranking Member of the Homeland Security and Governmental Affairs and the Senator who wrote the 04/01/13 Letter to Shaun Donovan to explain the nearly $1 billion of missing Katrina disaster funds. Shaun Donovan did not respond to Senator Tom A. Coburn’s letter. We have just contacted Senator Tom A. Coburn telling him HUD’s Shaun Donovan has been inept in our 2009 Fair Housing Complaint #0911004058 Fairall v. Sun Grove Resort Village (SGRV). We told Senator Tom A. Coburn that Shaun Donovan ignored our U.S. Senator John McCain’s six months of efforts to correct HUD’s mistakes from April to September, 2012. Shaun Donovan ignored our letter 09/04/12.  Shaun Donovan ignored our attorney, Felecia Rotellini’s, efforts at the end of 2012 to get HUD to open our Fair Housing Complaint and to properly prosecute Sun Grove Resort Village. We have finally written to President Obama on 02/21/13 for his help.

We asked Tom A. Coburn to start to fix HUD
with the immediate termination 
of Shaun Donovan’s employment.


 Complete HUD Fair Housing Complaints Timeline  September 13, 2009 to May 01, 2013

FAIR HOUSING COMPLAINTS AGAINST: SUN GROVE RESORT VILLAGE (SGRV)
10134 W. Mohawk. Ln., Peoria, AZ 85382

Mark Fairall and Catherine Reinertson – SGRV Apt. #1017 – 09/13/09 to 11/28/09 – HUD #286960
Carol Ann Fairall (nee Buck) – SGRV Apt. #1027 – 9/13/09 to 6/24/10 – HUD #301684
Mark and Carol Fairall – SGRV Apt. #1027 – 10/20/10 to Present – HUD #09-11-0405-8

Fairall Fair Housing Complaint Overseen by Arizona Attorneys General  
and HUD San Francisco - 09/13/09 through 5/24/11

09/13/09 - Fairall filed online complaint to Arizona Attorney General (AAG) – Terry Goddard – CIC 09-22266 - Reported: Fair Housing Complaint for illegal retaliation – Sun Grove Resort Village (SGRV) was a dangerous and unsafe apartment house. SGRV refused rent to Aunt Catherine Reinertson (apt. #1017) due to relationship with Mark Fairall since he  filed his 8/09 complaint with SGRV’s management company, Seniority Inc., about SGRV’s illegal activity of false advertising.
09/13/09 – Fairall filed online complaint to HUD San Francisco – HUD #286960 - Reported: Fair Housing Complaint for illegal retaliation – SGRV was a dangerous and unsafe apartment house. SGRV refused to rent to Aunt Catherine Reinertson (apt. #1017) due to relationship with Mark Fairall since he filed his 8/09 complaint with SGRV’s management complaint, Seniority Inc., about SGRV’s illegal activity of false advertising.
09/21/09 – Letter from AAG - Response: Passed to Consumer Protection Agency - No Response from Consumer Protection Agency
11/28/09 – HUD San Francisco letter to Fairall - Response: Lack of jurisdiction - HUD’s Paul E. Smith dismissal states: “This claim has been administratively closed for lack of jurisdiction because federal fair housing laws do not cover subject matter and/or bases of alleged discrimination.”
09/29/09 – Buck online complaint to Arizona Attorney General (AAG) – Terry Goddard- #CIC 09-23642 - Reported: Housing Retaliation – Refusal of Medication – Refusal of Reasonable Accommodation Requested
10/08/09 – Letter from AAG - Response: Unable to take action because cannot represent one consumer
10/12/09 – Buck letter to AAG - Formal Letter alleging Housing Retaliation with documents - No Response – lost in AAG mail-room.
11/13/09 – Buck letter to AAG - Requested update - No Response
03/02/10 – Buck letter to AAG - Requested to reopen Housing Retaliation Complaint - No Response
03/13/10 – Fairall complaint to Arizona Attorney General - Reason: Request for New Housing Complaint – Retaliation Response: Had Appointment at AAG Office where complaint was closed because HUD complaint in process.
06/24/10 – Buck letter to HUD San Francisco - HUD #301684 - Carol Fairall’s (nee Buck) complaint states: “The Landlord at Sun Grove Resort Village practiced Housing Discrimination because it: 1. Refused to make reasonable accommodations for person persons with a disability if accommodation may be necessary to afford such a person reasonable and equal opportunity to use and enjoy a dwelling. (SGRV refused to allow 
requested medication delivery) 2. Harassed, coerced, intimidated, or interfered with anyone exercising or assisting someone else with his/her fair housing rights. (SGRV refused to accept timely rent payment, failed to fix water/mold problem, and immediately filed lawsuit for non-payment of rent.) 3. Provided different housing services or facilities. (SGRV refused customary use of Guest Apartment when a resident’s apartment became uninhabitable.
07/27/10 – Received phone call from HUD - stating that Elona Hawes # (800) 347-3739 Ext: 6549 and Felicia Mathis # Ext: 6543 had our complaint.
07/28/10 – Fairall called HUD and left messages - for Hawes, Mathis, and Smith to return call concerning our complaint but we received no returns calls. – Response: No HUD returned calls ever received.
09/08/10 – Fairall called HUD’s Paul E. Smith requesting information concerning complaint - Response: HUD’s Paul E. Smith said he was unable to find the complaint and that he would research and call us back. No call-back received.
10/18/10 – Fairall called to HUD’s Paul E. Smith requesting information about our 6/24/10 complaint - Response: HUD’s Paul E. Smith stated that the complaint #301684 was lost due to poor summer intern summer help and to resubmit complaint to Zack Blair.
10/20/10 – Fairall’s refilled HUD Complaint – HUD #09-110405-8 - Fairall filed new complaint plus 1,000 pages of documentation to replace the lost Fairall complaint - HUD #301684.
01/07/11 – HUD letter to Fairall – HUD close Fairall complaint #09-11-0405-8 - Response: Complaint closed due to passing one-year statute of limitations.
01/13/11 – Fairall letter to HUD San Francisco - Rebuttal: Fairall notified HUD that complaint was filed timely with proof of HUD receiving information. Response: HUD – San Francisco reopened our complaint investigation.
04/04/11 – HUD San Francisco letter to Fairall - Response: Complaint closed due to no evidence found.
04/08/11 – Fairall letter to HUD San Francisco - Rebuttal: Fairall letter stating that HUD investigator Jessamay Kroth had failed to contact our witnesses and we submitted additional information to support the reopening of the complaint.  Response: 4/11/11 HUD-San Francisco reopened or complaint and assigned new HUD investigator, Catherine Ross-Perry
05/13/11 – HUD San Francisco letter to Fairall. Complaint closed by HUD’s Charles Hauptman due to no evidence found - Fairall Response to HUD: 05/19/11, 05/20/11 05/21/11, 05/22/11, and 05/24/11. Fairall’s emailed Mr. Hauptman five - times disputing the complaint closure because Ms. Catherine Ross-Perry was still gathering information on 5/16/11. Ms. Ross-Perry was unaware of complaint closure. We complained that our 27 witnesses had not been contacted by HUD. Mr. Hauptman stated his 4/14/11 email that he was required to contact all our witnesses. On 5/3/11 Mr. Hauptman stated in his email that he was not contacting all our witnesses. We had emailed Ms. Ross-Perry requested information on 5/16/11 and we received an email return notice that Mr. Hauptman was on vacation. We complained Mr. Hauptman closed our complete prematurely in order to clear his desk before his vacation. NOTE: Fairall emailed on 5/16/11 to HUD-San Francisco a copy of the SGRV Residents’ Manual, previously provided to HUD, showing SGRV did not have two policies for the acceptance of package delivery to the SGRV front desk.
05/24/11 – HUD San Francisco letter to Fairall – Response that complaint was closed and to file Reconsideration to HUD Washington.

Fairall Fair Housing Complaint Overseen by HUD Washington
Original Reconsideration - 05/31/11 through 11/01/11

05/31/11 – Fairall letter to HUD Washington - Reconsideration Request Letter mailed to HUD-Washington
06/12/11 – Fairall letter to Arizona Attorney General – SGRV False Advertising Complaint
08/30/11 – Fairall letter to Arizona Attorney General – SGRV/Scott E Williams Criminal Prosecution Request
09/07/11 – Arizona Attorney General Decline to Fairall - Response: No laws broken
11/01/11 – HUD Washington closed Fairalls’ Reconsideration - Response: Reconsideration closed due to no evidence.

Fairall Fair Housing Complaint Overseen by HUD Washington
New Evidence for Reconsideration - 11/30/11 through 03/26/12

11/30/11 – Fairall wrote to Senator John McCain and President Obama for help because HUD is broken.
01/12/12 – Fairall received a phone call from HUD’s Tiffany Taylor stating Reconsideration couldn’t be reopened. - Ms. Taylor stated that she was responding to our 11/30/11 letter to Senator McCain. Mark Fairall told Ms. Taylor that they have tried to contact HUD-Washington 5 times by phone and five times by email and did not receive any response from HUD-Washington. Fairall informed Ms. Taylor that our Private Investigator had interviewed witnesses that HUD failed to interview. Fairall informed Ms. Taylor that the Private Detective had called and left several messages at HUD-Washington that were not returned.
01/12/12 - Verbal Response OK given from Ms. Taylor – Ms. Taylor checked and received approval for Fairall’s submission of NEW INFORMATION AND DOCUMENTS that were ignored during the Original Reconsideration.
01/23/12 – Fairall FAX submitted NEW INFORMATION AND DOCUMENTS for Reconsideration Approval. Presented our Private Investigator, Jacob Mueller, report which documented the supporting testimonies of our witnesses that were never interviewed by HUD. The witnesses are: Daniel Monroe who also had his medication delivery refused because he fought for the housing rights of others, Gilbert Bakke who was the deceased Catherine Reinertson’s executor and he verified SGRV’s retaliation because Mark Fairall, her roommate, fought for the housing rights of others, John Eggen who the son of Lil Eggen and verified mold in his mother’s former SGRV apartment and that her medication delivery was never interrupted, Mildred Toedebusch who verified SGRV’s false advertising and retaliation for filing fair housing complaints, and Carolyn Duncan who was SGRV’s marketing director and she refused to become involved.
01/24/12 - Email from HUD’s Tiffany Taylor – stated she had received documentation.
01/30/12 – Fairall email to HUD’s Taylor – complaints submitted about Arizona AG’s failings.
01/14/12 – Fairall email to HUD’s Tiffany Taylor – request for estimate of Reconsideration time.
01/15/12 – Email from HUD’s Tiffany Taylor to Fairall – She was unable to state review time.
02/27/12 Senator John McCain passed on our problem for review to the OFFICE OF THE INSPECTOR GENERAL (OIG). - Response: OIG did nothing and passed the review request back to HUD’s Charles M. Montgomery on 3/12/12.
03/02/12 – Fairall email to HUD confirming that HUD’s Tiffany Taylor told our private investigator that she was closing the HUD Reconsideration. - Rebuttal: Fairall email stating that the decision was wrong because HUD had our 09/29/09 letter and our attorney’s 10/09/09 email demanding a REASONABLE ACCOMMODATION REQUEST OF A DISABLED PERSON for SGRV to accept delivery of Carol’s anti-rejection medication but the REQUEST was denied. The point was made that SGRV also did the same retaliation to Dan Monroe as documented in our private investigator’s report. The 40-day time line of SGRV Harassment showed how SGRV attacked us after our fair housing complaint was filed with the AZ AG.
03/12/12 – Fairall email to HUD’s David Ziaya – updated new HUD Reconsideration investigator. 03/12/12 – Email from HUD’s David R. Ziaya to Fairall – said he was referring our Reconsideration to Charles Montgomery III for his decision.
03/19/12 – Fairall letter to President Obama telling him HUD is broken. - Fairall Letter detailed HUD’s failures on our Fair Housing Complaint.
03/26/12 – HUD Decline Letter by Lynn Grosso – Director of Office of Enforcement – It did not matter to HUD that SGRV denied our free usage of a seizure service dog for Mark. Our Private Investigator, Jacob Mueller, reported that our witnesses confirmed that SGRV accepted the delivery of medication packages.

IT WAS MEANINGLESS TO HUD THAT SGRV DENIED OUR AND OUR ATTORNEY’S REQUESTS FOR A REASONABLE ACCOMMODATION REQUEST FOR A DISABLED PERSON.

In my 09/29/09 letter to SGRV’s Scott Green I stated: “Your resent refusal to accept packages at the office for Carol or myself is also Harassment as you did today by refusing to accept a package for Carol. She was lucky the FedEx man brought her delivery to the apartment since it was critical medication. You need to accept packages for us the same as you do other Sun Grove Residents.” No response was received.  (Exhibit A: 09/29/09 Fairall letter to SGRV’s Scott Green with our first Reasonable Accommodations Request for a Disabled Person).

Our attorney Mark Tucker stated in his 10/09/09 email made another Reasonable Accommodations Request for a Disabled Person to SGRV’s attorney Scott E. William: “Please instruct Scott Green and his staff at Sun Groves that they are not to interfere or interrupt the delivery of Ms. Buck’s medication. Her life depends on it.” SGRV’s attorney Scott E. Williams refused that request in writing.

Mark Tucker continued by stating: “My Carol Buck requested repairs initially on October 2, and despite the standing water, no repairs were maid (made).” SGRV refused to fix the moldy leaky sink problem and also refused the customary usage of the SGRV guest apartment when a SGRV apartment became unlivable. SGRV’s refusal to repair the leaky moldy sink and the refusal of the delivery acceptance of Carol’s medication put Carol at risk of dying. Mark Tucker stated: “This strikes me as clear bad faith and retaliation.”  (Exhibit B:  The 10/09/09 emails between Fairall’s attorney Tucker and SGRV’s attorney Williams.)

We had three water leaks which exposed us to SGRV’s toxic mold problem and damaged our health. Our three dogs died of liver cancer due to their exposure to the SGRV toxic mold. Carol will die due to her exposure to the SGRV toxic mold which started the rejection of her transplanted liver.

Fairall Fair Housing Complaint Oversee by Senator McCain’s 

Office and Sent to HUD OIG - 04/21/12 through 10/4/12

04/21/12 – Fairalls’ 1st letter to Senator McCain requesting second OIG Investigation.
1. Fairall wrote that HUD failed to consider their witnesses’ testimonies that was taken by their private investigator.
2. Fairall’s claimed HUD’s delays resulted in the loss of 78% of their witnesses with eight witnesses passing away.
3. The Fairall letter detailed that the SGRV’s employee lied that no leak or mold existed with proof that it did exist with pictures of all water leaks and the mold. Fairalls’ stated that they still have the mold in a book that was under the sink.
4. The Fairall letter proved that SGRV mold report was a phony document from a closed fly-by-night mold company. Fairall proved SGRV’s mold company lied to HUD and gave his report at no charge and had a paying relationship with attorney Scott E. Williams’ special attorney group Association of Landlord Attorneys (ALTA). Scott E. Williams had hired the mold company, Environmental Consulting Inc., employee Brandon White as ALTA’s mold specialist prior to the HUD interview on 5/3/11. Mr. White lied to HUD when he stated he did not have any relationship with Mr. Williams. ALTA has 20 attorney members. Mr. White benefited from the ALTA referral source. The ALTA internet site even posted Mr. White’s resume stating that he is an expert witness for landlords.
5. The Fairall letter proved that HUD had received the 2007 SGRV Resident’s Handbook which proved only one method of delivery existed and that all package were accepted at the SGRV office. Fairalls’ claimed the 2006 documented of SGRV’s procedure of refusing medicine packages was simply forged documentation by SGRV’s attorney Scott E. Williams.
6. Fairalls’ witnesses had medicine accepted for delivery and one witness, Dan Monroe, had medication denied as retaliation for his fighting for the fair housing rights of the SGRV residents when he was on the Resident’s Committee like the SGRV retaliation against Mark Fairall when he was on the Resident’s Committee.
7. Fairalls’ submitted their 9/29/09 letter to SGRV requesting a Reasonable Accommodation Request and their lawyer’s 10/8/09 email to SGRV’s attorney, Scott E. Williams, for a Reasonable Accommodation Request. All requests for SGRV to accept the delivery of Carol’s medication delivery were refused.
8. Fairalls’ claim HUD employees had OK’d Complaint based upon illegal service dog fees and failure to honor a Reasonable Accommodation Request for the delivery of medication.
9. Fairall’s claimed that HUD never spoke to Lil Eggen as reported and that HUD failed to properly interview Millie Totenbusch and failed to document of all her problems, concerns, and legal problems with SGRV.
10. Fairalls’ claim that HUD’S mistakes, errors, and omissions were caused by Charles Hauptman, San Francisco Regional Director, by prematurely closing the complaint without a proper investigation prior to his vacation because of his fear or relationship with SGRV’s attorney Scott E. Williams.
04/26/12 – Senator McCain Letter to Fairall – Stated our situation is in the jurisdiction of HUD’s OIG and referred our problem there. Senator McCain’s letter stated: “Mark, I hope your situation can be resolve favorably.”
05/05/12 – Fairalls filed Internet Complaint with FBI #I1205051709374092 – False Advertising
05/05/12 – Fairall email Senator McCain – copy of IC3 complaint attached to email.
05/08/12 – Fairalls filed Elder Abuse and Senior Financial Exploitation Complaint – Delivered in person to the FBI our complaint against SGRV, Scott E. Williams, and Arizona Attorney General Tom Horne.
05/08/12 - Fairall email to Senator McCain – copy of FBI complaint attached. 
05/25/12 – Fairall email to Senator McCain – Informing Senator McCain of our TV elder abuse story to be on Channel 3.
05/30/12 – Senator McCain Letter to Fairall – Referred email to HUD OIG.
06/01/12 – Fairalls’ interviewed by Channel 3 News
06/02/12 – Fairall email to Senator McCain – informed Senator McCain about TV interview.
06/21/12 – Fairall email to Senator McCain requesting update on OIG HUD Review. - NO RESPONSE FROM OIG - 60 days since the second request for an OIG investigation -1012 days since original HUD complaint was filed.
06/22/12 – Fairalls’ 2nd letter to Senator McCain - Showed proof SGRV’s mold inspector had a paying relationship with Scott E. Williams in May 2011 and had lied to HUD in the interview that no relationship existed. This letter also had copies of SGRV’s false advertising contracts with Scott E. Williams Bate Stamp on them and thus allowing SGRV’s illegal activities of Interstate Internet Fraud, Elder Abuse, and Senior Financial Exploitation.
06/22/12 – Senator McCain Letter to Fairall – Referred our situation to HUD OIG.
06/25/15 – Fairall email to Senator McCain - informing Senator McCain that our story will air tonight.
06/25/12 – Fairalls’ SGRV abuse story aired on Channel 3 TV News


07/6/12 – Fairalls’ 3rd letter to Senator McCain - Showed proof, evidence, and damage from SGRV’s mold problem. The letter also reported two other SGRV elder abuse stories the Channel 3 TV News aired:
Clayton Hanning – The family of the deceased SGRV resident Clay Hanning could not get the prepaid rent returned after Mr. Hanning passed away in July, 2010. – TV Aired Complaint in October, 2010 -


Ann Graham – The 95-year old senior that SGRV kidnapped out of an assisted living facility, forced her to sign the SGRV contract and pay rent, and locked away her belongings when she found she had been duped by SGRV’s lies about nonexistent assistant living amenities. - Aired in May, 2012 


The Fairall letter also addressed the illegal advertising misuse of SGRV on ELDER CARE REFERRAL AGENCIES (ECRAs) and Washington States’ new senior protection to regulate that industry.
07/11/12 – Fairalls’ 4th letter to Senator McCain - Informed the Senator that HUD just sued on 04/25/12 for a Retaliation Fair Housing Complaint (#040813578) after HUD delayed justice for six years. Our Letter requested amending our HUD complaint to read Fairall v. Scott Green, Seniority, Inc. (a subsidiary of the American Baptist Homes of the West (ABHOW), Scott E. Williams, and the owners of Sun Grove Senior Living, LLC dba Sun Grove Resort Village. The letter also informed Senator McCain that the SGRV Residents signed a petition that the food and dishes were not safe and posted it online. SGRV’s chief resigned and the food was being prepared by the SGRV gardener who is not properly license for food service. The Arizona Environmental Services have been alerted to the SGRV dangerous kitchen and food problem. Complaint #12-15250 was filed to protect the SGRV seniors from harm.
08/22/12 – Fairall email to Senator McCain – requested update on HUD OIG investigation.
08/23/12– Emails from Felecia Rotellini – Expressed interest in attending our 10/22/12 Elder Abuse Prevention Class. Felecia Rotellini had a friend’s mother defrauded. She is interested in helping in presentations.
08/27/12 – Fairalls’ 5th letter to Senator McCain – Requested update to HUD OIG investigation.
08/30/12 – Fairall email to Senator McCain – informed Senator McCain that SGRV’s Scott Green was fired because of his criminal background of being a Medicare Fraud Felon.
09/04/12 – Fairalls’ 6th letter to Senator McCain – Informed Senator McCain that the SGRV Executive Director, Scott Green, is a 2005 Medicare Felon, that Scott Green was fired, and we were getting new witnesses. We informed Senator that we had contacted the Maricopa County Board of Supervisors on 05/05/12 and made them aware of the problems they caused by hiring attorney Scott E. Williams to represent county officials’ election problems and the appointing of JP Melanie Deforest. No Response Received from the Maricopa County Board of Supervisors.
09/04/12 – Fairalls’ 1st letter to HUD Secretary Shaun Donovan –Requested help on our HUD complaint in the light that SGRV’s Scott Green was a 2005 Medicare Felon and that he was terminated from SGRV. – No Response Received from Shaun Donovan.
09/04/12 – Fairall email to Felecia Rotellini – SGRV’s manager terminated receiving settlement offers from Karl Nunley who took over for Scott Green.
09/05/12 – Email from Felecia Rotellini – 11:02 AM- Questions concerning SGRV’s settlement offer and request us to set up an appointment.
09/08/12 – Fairall email to Senator McCain – gave details of Scott Green criminal conviction.
09/14/12 – Mark Fairall called HUD Congressional Liaison Kathleen Hatcher (202) 402-8333 - 9:05 AM – Requested information concerning our OIG complaint and she said she could not find our case and she would call me back. No call back was ever received from Kathleen Hatcher of HUD OIG.

Requested Help from Felecia Rotellini for 

Fairall Fair Housing Complaint

09/14/12 – Fairall email to Felecia Rotellini – 10:07 AM – Requested help on our HUD case - 09/14/12 – Email from Felecia Rotellini – 11:09 AM – Received email explaining the she is busy and needed more time to review the documents sent her.
09/17/09 – Fairall email to Senator McCain – attached 09/17/12 letter to Maricopa County Attorney requesting help prosecuting Scott Green for criminal elder abuse and fraud.
09/23/12 – Email from Felecia Rotellini – 7:02 PM – Ms. Rotellini agreed to represent us on our HUD complaint and said Mary Alice Donnelly would get us the engagement letter.
10/04/12 – McCain letter to Fairall – No longer can assist us and to hire a lawyer
10/19/12 -  Fairall email to Senator McCain – Expressed disappointment with Senator McCain’s last letter dropping his assistance.
11/1/12 – Mark Fairall called HUD Congressional Liaison Hatcher – 8:02 AM - Ms. Hatcher said she was unable to help us. 11/1/12 – Fairall email to Felecia Rotellini – 8:21 AM -Requested her help since Senator McCain gave up on getting HUD to open our fair housing complaint against SGRV. 11/1/12 – Email from Felecia Rotellini – 10:35 AM – Saw our email letter to Senator McCain, Kathleen Hatcher, and her. Ms. Rotellini questioned if we had ever filled out the proper HUD complaint forms. She stated our HUD complaint is not lost but on someone’s desk and probably it was not properly processed. 11/01/12 – Fairall & Felecia Rotellini eight emails – 12:55 PM – Representation discussions.
11/02/12 – Fairall & Felecia Rotellini two emails 2:19 AM – Representation discussion – Ms. Rotellini stated: “Like I said, I will help you with the HUD Complaint.”
11/06/12 – Fairall email to Felecia Rotellini – Informing attorney that HUD OIG has declined us – Kathleen Hatcher from HUD OIG stated: “That it was not in their purview.”
11/12/12 – Email from Felecia Rotellini’s Office – requested appointment with us.
11/13/12 – Email from Felecia Rotellini’s Office – appointment time at her office set for 11/30/12.
11/28/12 – Email from Felecia Rotellini’s Office – appointment time changed to 2:30 PM.
11/30/12 – Appointment at Felecia Rotellini at her office – Two hour meeting while Ms. Rotellini reviewed evidence. We gave Ms. Rotellini a copy of our 11/30/12 letter and documents written to Peoria Police Chief Roy Minter requesting the criminal prosecution of Scott Green, Scott E. Williams, and Mark A. Tucker. We requested for Chief Minter to stop the ongoing SGRV criminal activities. He refused.
11/30/12 – Fairall email to Senator McCain – copied our 11/30/12 letter to Peoria Police Chief Minter.
12/01/12 – Fairall email to Felecia Rotellini – A Thank You for our appointment time and helping us. We requested agreement paperwork for representation.
12/02/12- Email from Felecia Rotellini – confirmed she is looking to help us.
02/12/12 – Attorney Felecia Rotellini was unable to get HUD to Reopen Complaint

04/01/13 – Posted the SUN GROVE RESORT VILLAGE ELDER ABUSE STORY on our Facebook and the Internet.

04/25/13 - Started to mail complete SGRV elder abuse story to officials and press.

05/01/13 - Mailed letter to US Senate - Special Committee on Aging with our 82-page report THE SUN GROVE RESORT VILLAGE ELDER ABUSE STORY. 

05/03/13 - Met with staff at US Senator Jeff Flake's Arizona Office for two hours. Senator Jeff Flake is a member of the US Senate - Special Committee on Aging. We updated the Senator's staff about this heinous Arizona Elder Abuse Problem of SUN GROVE RESORT  VILLAGE. We gave the Senator's staff a copy of our SGRV Elder Abuse Report.

05/03/13 - Met with staff at US Senator John McCain's Arizona Office and gave them our SGRV Elder Abuse Report. Senator McCain's staff was very aware of our FAIR HOUSING RIGHTS VIOLATIONS because they had tried for six months to get HUD to open our HUD Complaint and prosecute SUN GROVE RESORT VILLAGE. 

Senator McCain was unsuccessful in getting HUD to open our Fair Housing Complaint because HUD IS BROKEN.

05/03/13 - We contacted President Obama and sent him a copy our 05/01/13 letter to the US Senate - Special Committee on Aging and our SGRV Elder Abuse Report. We asked for his assistance if obtaining Justice and to speak about ELDER ABUSE and SENIOR FINANCIAL EXPLOITATION before the US CONGRESS. 

Our goal is to make the Nation's Lawmakers aware that Senior Justice does not exist in Arizona and to get the ELDER JUSTICE ACT funded.